Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the MobileLine Care website and independent customer support phone line (collectively, the "Service"), operated by MobileLine Care ("we," "us," or "our").

1. Acceptance of Terms

By using this website or calling our support line, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

2. Description of Service

MobileLine Care provides independent customer support services related to mobile carrier billing, account management, and general customer service inquiries. We are an independent business and are not a wireless carrier. We are not owned by, operated by, or an official representative of any wireless carrier unless explicitly stated. Our Service is a support resource only and does not replace your carrier's official customer service channels.

3. User Responsibilities

When using the Service, you agree to:

• Provide accurate information when requested to verify your identity or account;
• Use the Service only for lawful, personal support purposes;
• Not use the Service to harass, abuse, or attempt to defraud our agents or any third party;
• Understand that standard call rates from your phone plan may apply when calling our support line.

4. Limitation of Liability

To the fullest extent permitted by law, MobileLine Care and its agents, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service, including but not limited to loss of service, data, or account access with your wireless carrier. The Service is provided on an "as is" and "as available" basis, without warranties of any kind, express or implied.

5. No Guarantee of Resolution Outcomes

MobileLine Care agents will make reasonable efforts to assist with your inquiry, but we do not guarantee that any particular issue will be resolved, that a request will be approved, or that any specific outcome will result from a call. Final decisions regarding billing adjustments, account changes, plan changes, or service credits rest with your wireless carrier.

6. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Montana, without regard to its conflict of law principles.

8. Contact Information

Questions about these Terms can be directed to: